Mistakes in EPF contributions are more common than you might think. If you've realized there’s been a miscalculation, whether underpaid or overpaid, it's essential to take corrective action immediately. This guide outlines the steps to rectify your EPF miscalculations, your legal obligations under the Employees Provident Fund Act 1991, and how to resolve the issue effectively.

Before taking any further action, it’s crucial to inform your employees about the discrepancy in their EPF contributions. As an employer, you are legally required to provide an accurate statement of wages to your employees, including all relevant details of their EPF contributions.

Employer Overpays Monthly EPF Contributions

If you've overpaid EPF contributions, you can apply for a refund. Here's what you'll need to do:

1. Download Form 14 from the EPF website.
2. Fill in the required information, including your business registration number and other relevant details.
3. Draft a letter explaining the miscalculation.
4. Provide a copy of the employee's IC and Form A, which outlines the miscalculation.

Submit these documents to your nearest EPF counter. Keep in mind that refunds are only available for contributions made within the last two years, and operating hours may vary depending on current regulations.

Employer Underpays Monthly EPF Contributions

If you've underpaid the EPF contributions, you'll need to make an adjustment payment to cover the shortfall. Follow these steps:

1. Log into your i-Akaun employer account.
2. Navigate to "Contribution Payment" and select "Submit Contributions".
3. Choose the relevant month for the adjustment.
4. Select "Blank Form A" and click "Add New Employee".
5. Fill in the adjustment payment details and confirm accuracy.
6. Choose a payment method or select "Pay Later" to submit the payment manually at an EPF counter.

Errors in Form A Before Payment

If you've submitted incorrect details in Form A but have not yet made the payment, you can easily correct it by preparing a letter and faxing it to the KWSP contact center at 03-89226222 with the following details:

• Company name
• EPF number
• File name
• Total contribution amount
• PIC contact information

Your Form A should be deleted within 21 working days, allowing you to submit a corrected version.

By following the appropriate steps for each situation, you can resolve any errors in your EPF contributions and ensure compliance with legal requirements.