When uploading the C.P.8D file, you may encounter an error stating that the contract end date has not been provided for a particular employee. This occurs when the system does not detect a contract expiry date for contract-based staff.
To resolve this, follow the steps below to input the correct date and ensure a smooth submission process.
1. Navigate to the Staff Directory.
2. Click on the employee's profile, go to the Employment tab, and select Current Employment.
3. Click EDIT and enter the Contract Expiry Date.
4. For resigned employees, scroll down to the Designation History List, expand the designation with the (Date Joined) label, and click the edit button.
5. Input the Contract Expiry Date and save the changes.
6. Regenerate the Form E TXT file to reflect the updates.
Ensuring that the Contract Expiry Date is properly recorded will prevent errors during C.P.8D file submission and maintain accurate employment records.
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